Outage in GoCardless
Merchant Logos not appearing on the GoCardless Dashboard and payment pages.
Resolved Minor
June 02, 2025 - Started 11 months ago
- Lasted about 2 hours
Incident Report
We are aware of an issue with the Merchant Logo not appearing on the Dashboard and the payment pages (on the payer’s side).
Our team have identified the issue and is working on the resolution.
We will get back with another update shortly.
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 06/02/2025 11:50AM
Our team have now resolved the issue. However, it could take a few minutes for all merchants and payers to see the Logo.
We are monitoring the situation and will get back with an update soon.
INVESTIGATING
11 months ago - at 06/02/2025 11:25AM
We are aware of an issue with the Merchant Logo not appearing on the Dashboard and the payment pages (on the payer’s side).
Our team have identified the issue and is working on the resolution.
We will get back with another update shortly.
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