Outage in GoCardless

Merchant Logos not appearing on the GoCardless Dashboard and payment pages.

Resolved Minor
June 02, 2025 - Started 5 days ago - Lasted about 2 hours

Need to monitor GoCardless outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GoCardless, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue with the Merchant Logo not appearing on the Dashboard and the payment pages (on the payer’s side). Our team have identified the issue and is working on the resolution. We will get back with another update shortly.
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 06/02/2025 11:50AM

Our team have now resolved the issue. However, it could take a few minutes for all merchants and payers to see the Logo.

We are monitoring the situation and will get back with an update soon.

INVESTIGATING 5 days ago - at 06/02/2025 11:25AM

We are aware of an issue with the Merchant Logo not appearing on the Dashboard and the payment pages (on the payer’s side).

Our team have identified the issue and is working on the resolution.

We will get back with another update shortly.

Latest GoCardless outages

EUR payouts delayed - 3 days ago

Be the first to know when GoCardless and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook