Outage in GoCardless

Issue with SEPA Instant Payouts

Minor
June 04, 2025 - Started 2 days ago

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Outage Details

We are aware of an issue with our SEPA Instant Payouts. This is caused by an issue with our banking partner. We are actively working with them to resolve this issue. We aim to resolve and provide an update as soon as we can.
Latest Updates ( sorted recent to last )
INVESTIGATING about 9 hours ago - at 06/06/2025 07:36PM

We continue to await clarification from our banking partner to confirm which SEPA instant payouts from 4th June have been affected. For any payouts that have been affected, we will resubmit them as soon as possible and notify any impacted merchants.

SEPA instant payouts from 5th and 6th June were processed as expected.

INVESTIGATING 1 day ago - at 06/05/2025 03:30PM

We continue to await further information from our banking partner to confirm which SEPA instant payouts from 4th June have been affected. For any payouts that have been affected, we will resubmit them as soon as possible and notify any impacted merchants.

We have been assured that the underlying issue has now been resolved and that SEPA instant payouts from today were processed as expected.

INVESTIGATING 2 days ago - at 06/04/2025 06:06PM

We are aware of an issue with our SEPA Instant Payouts. This is caused by an issue with our banking partner. We are actively working with them to resolve this issue. We aim to resolve and provide an update as soon as we can.

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