Outage in GoFormz

Degraded Performance of Web App Login services and Workflow expected behavior

Resolved Major
March 20, 2024 - Started 10 months ago - Lasted 1 day
Official incident page

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Outage Details

GoFormz is currently experiencing two issues impacting our workflow and login services for some customers: Issue 1: Certain workflows are modifying forms unintentionally when executed. Issue 2: Some users attempting to access the GoFormz Web App are experiencing login issues preventing them from moving forward into the app We have identified the source of both issues and are taking steps to resolve them as quickly as possible.
Components affected
GoFormz Automated Workflows GoFormz Web App
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/21/2024 08:20PM

This incident has been resolved. A postmortem update detailing the resolution will be issued next week.

MONITORING 9 months ago - at 03/20/2024 08:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 03/20/2024 05:08PM

GoFormz is currently experiencing two issues impacting our workflow and login services for some customers:

Issue 1: Certain workflows are modifying forms unintentionally when executed.
Issue 2: Some users attempting to access the GoFormz Web App are experiencing login issues preventing them from moving forward into the app

We have identified the source of both issues and are taking steps to resolve them as quickly as possible.

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