Outage in GoFormz

Interrupted Performance due to Datacenter Outage

Resolved Major
December 26, 2024 - Started 4 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We are experiencing interrupted performance throughout several areas of the platform, due to a power outage impacting several Azure Datacenters. We will continue to monitor performance and availability. More Info available at Azure's status page - https://azure.status.microsoft/en-us/status
Components affected
GoFormz API (v2) GoFormz Web App GoFormz Mobile Sync API GoFormz Automated Workflows
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/27/2024 05:44PM

This incident has been resolved.

MONITORING 4 months ago - at 12/27/2024 05:06PM

As of 9:22 PM PST, all functionality on the GoFormz platform has been restored.
Our engineers are continuing to investigate any potential impacts on our system.
An ongoing incident at the Azure Datacenter persists, and we will continue to monitor our system's performance closely.

IDENTIFIED 4 months ago - at 12/26/2024 09:20PM

From Azure's Engineers: Starting at 18:44 UTC on 26 Dec 2024, there was a power incident in a portion of South Central US AZ03 which impacted one of the three physical AZ, affecting multiple services. We are currently investigating and attempting to restore the service

More Info available at Azure's status page - https://azure.status.microsoft/en-us/status

INVESTIGATING 4 months ago - at 12/26/2024 09:12PM

We are experiencing interrupted performance throughout several areas of the platform, due to a power outage impacting several Azure Datacenters. We will continue to monitor performance and availability.

More Info available at Azure's status page - https://azure.status.microsoft/en-us/status

Latest GoFormz outages

Intermittent Login Issues - about 2 months ago
GoFormz iOS app version 4.0.777 is experiencing a partial outage when opening app (only impacting devices using iOS 18) - 7 months ago
Interupted performance of the Web App Support Chat Bubble - 9 months ago
Degraded Performance of Web App Login services and Workflow expected behavior - about 1 year ago
Service Interruption: Email Delivery - over 1 year ago

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