Outage in Momentus
Elite - North America - Upgrade delays
Resolved MajorIncident Report
The upgrade is taking longer than expected, and the ETL processes are still running to populate data in the Insights databases.
As a result, users in the NA region may experience degraded reporting performance.
We will continue to monitor the situation and provide updates as progress is made.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/06/2025 05:13PM
The upgrade and data population processes have completed successfully. Reporting performance in the NA region has returned to normal. We will continue to monitor the systems to ensure stability.
MONITORING
6 months ago - at 10/06/2025 04:02PM
We are still monitoring and update you as the progress continues.
MONITORING
6 months ago - at 10/06/2025 03:00PM
Our team is actively monitoring the process and will provide further updates as soon as new information becomes available.
MONITORING
6 months ago - at 10/06/2025 02:00PM
We will continue to monitor the situation closely and share updates when progress is made.
MONITORING
6 months ago - at 10/06/2025 01:03PM
The upgrade is taking longer than expected, and the ETL processes are still running to populate data in the Insights databases.
As a result, users in the NA region may experience degraded reporting performance.
We will continue to monitor the situation and provide updates as progress is made.
INVESTIGATING
6 months ago - at 10/06/2025 01:00PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/06/2025 12:58PM
The upgrade is taking longer than expected, and the ETL processes are still running to populate data in the Insights databases.
As a result, users in the NA region may experience degraded reporting performance.
We will continue to monitor the situation and provide updates as progress is made.
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