Outage in Gong

Issue with Engage

Resolved Major
January 20, 2025 - Started about 12 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

We have detected an issue with some Engage functionality around accounts and tasks. As a result, some users may be experiencing slowness when running the application. We are working on identifying the issue and resolving it as soon as possible
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 01/20/2025 09:07PM

This incident has been resolved.

MONITORING about 5 hours ago - at 01/20/2025 05:13PM

We have identified the issue and implemented a fix. This issue has been resolved, however, we will continue to monitor.

INVESTIGATING about 12 hours ago - at 01/20/2025 10:51AM

We have detected an issue with some Engage functionality around accounts and tasks. As a result, some users may be experiencing slowness when running the application. We are working on identifying the issue and resolving it as soon as possible

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