Check if Gong is down, official outages, user-reported issues, and outages map.
Gong is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gong status data.
IsDown has tracked 179 incidents since started monitoring Gong status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 07, 2025
09:40 AM EDT
|
Minor
Investigating:
We are experiencing problems with calls not being processed. This issue is affect...
|
22 minutes |
Oct 02, 2025
10:34 AM EDT
|
Not Confirmed by Gong
Possible Outage Indicated by User Reports
|
31 minutes |
Sep 26, 2025
11:30 AM EDT
|
Minor
Some Gong users may experience degraded performance on Deals or Forecast pages. Some pages may b...
|
about 1 hour |
Sep 25, 2025
02:05 PM EDT
|
Major
We are currently experiencing an outage. Our teams are working to isolate and address the issue. ...
|
about 2 hours |
Sep 25, 2025
01:55 PM EDT
|
Not Confirmed by Gong
Possible Outage Indicated by User Reports
|
about 1 hour |
Aug 28, 2025
06:26 AM EDT
|
Minor
Users may be experiencing disruptions to SmartTrackers due to a service outage. Our teams are wor...
|
16 minutes |
Aug 27, 2025
12:47 PM EDT
|
Minor
Investigating:
Some users may be experiencing disruptions to Forecast & accessing the Team Membe...
|
about 1 hour |
Aug 26, 2025
12:39 PM EDT
|
Major
Name
Gong service disruption
Message
monitoring: We have experienced an outage. Our teams have ...
|
about 3 hours |
Aug 18, 2025
07:29 PM EDT
|
Minor
Some customers might experience delays in HubSpot CRM sync.
|
about 1 hour |
Aug 14, 2025
05:14 AM EDT
|
Minor
We are currently experiencing issues with authentication. Some customers are unable to log in to ...
|
about 1 hour |
Sara - can't make a call on the to-do page , extremely slow to the point it does not load.
stef - getting pushed out, slow load times, no log back in.
Sam - Email won't send and To DO not loading.
Felicia - Bad gateway The web server reported a bad gateway error. Ray ID: 984c71273ee9e538 Your IP address: 2600:8800:220a:9200:dd45:70f2:9db5:9272 Error reference number: 502 Cloudflare Location: Los Angeles.
Matin - landing on the bad gateway page when trying to login.
Bill - Gong saying "bad gateway".
Will - Cannot log in, received at least one bad gateway error.
tom - not working at all for calls/emails or loading up .
Andy - When accessing Gong I am getting "503 Service Temporarily Unavailable".
P - Some users cannot access Gong. Some others are experiencing severe lag. Support site is not accessible. .
JT - I keep getting REALLY slow responses from Gong and then sometimes it is crashing totally and I get this: Gateway time-out The web server reported a gateway time-out error. Ray ID: 97549c539f3bdd1c Your IP address: 2601:cd:ca80:1c30:f4e7:c901:dd34:658e Error reference number: 504 Clo....
Gong - Gateway time-out The web server reported a gateway time-out error..
Sara - very slow to load info in activity tab for each contact.
Dom - working very slow having trouble loading things.
Sara - calls in engage are not logging and it is taking forever.
Sundeep - Unable to get past login page - The Login via google is signing me in asking me to accept terms and conditions- but the website is taking me back to the login page/ .
sara - showing 503 service temporarily unavailable.
alyssa - receive 503 error when trying to log in.
Kaitlin - To-dos (calls, emails, etc.) are no longer loading or actionable. .
Sara - gong is taking forever to load for whole team.
Mercedes - not working, can't event raise ticket.
Geoff - Not loading, connection to server issue.
Max - Gong won’t load anything on to do list or notifications. It says I have nothing when I have over 300 ppl in flow. .
Viktor - Call lists aren't loading..
Sara - taking forever to load when trying to add people in gong.
Kristin - Impacted by platform outage.
Katie - Unable to log into Gong - getting an error message that "This one's on us - The server encountered something unexpected that didn't allow it to complete the request". .
sara - gong is really slow to load contact details and calls.
Sara - Entire sales team says when attempting to make calls and load the To-Do it is very slow.
Brendan - Can't call - won't load contact info.
Stef - Gong is not loading properly and I had one page go down for a cloudflare issue in LA.
Jeff - Running very slowly, if at all..
Dylan - Gong is not loading and we are receiving a Gateway time out error.
James - cant log in. Gateway timeout.
Kayla - 503 Service Unavailable Error.
Alex - The whole website is slow and crashes. Won't load at all.
Component | Status |
---|---|
Gong Components | OK |
AWS | OK |
External Calendar Providers | OK |
External Conference Call Providers | OK |
Mailgun email processing | OK |
Filestack API | OK |
Segment Analytics.js CDN | OK |
Segment Tracking API | OK |
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Datadog US1
Sales enablement platform that records and analyzes customer interactions, integrates with CRMs like Salesforce and HubSpot, and offers mobile and web applications.
Monitoring Gong since February 2022
Tracking 33 Gong services and regions
41 incidents in 2025
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Gong isn't down. You can check Gong status and incident details on the top of the page. IsDown continuously monitors Gong official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gong is currently operational. You can check Gong status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gong being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gong official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gong last outage was on October 07, 2025 with the title "Degraded performance - Call Processing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gong and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Gong is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gong's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Gong with maximum flexibility
IsDown monitors Gong for major outages. A major outage is when Gong experiences a critical issue that severely affects one or more services/regions. When Gong marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gong status page for minor outages. A minor outage is when Gong experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gong status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Gong and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gong and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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