Is Gong Down?

This page shows the live Gong status so you can confirm in seconds if Gong is down.

Gong current status

Updated

Gong is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Gong issues.
Refresh the page to see the latest updates.

Gong user-reported issues in the last 24 hours

This chart displays the number of user-reported Gong problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Gong outage history

IsDown has tracked 159 incidents since started monitoring Gong downtimes in February 2022. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 06 2025

    3 days ago · lasted about 6 hours

    We’ve identified an outage in the Gong platform and are actively investigating. Please check back here for updates.

  • Apr 24 2025

    15 days ago · lasted 28 minutes

    We've detected an issue with our CRM integration. As a result, customers may experience a delay in CRM updates. We are currently working to address the issue and restore full functionality

  • Apr 23 2025

    15 days ago · lasted about 14 hours

    We have detected an issue impacting Gong Engage. As a result, some users may experience slowness or loading issues. We are actively investigating. Please check back here for updates.

  • Apr 23 2025

    We’re aware of an ongoing issue with Zoom that may impact calls recordings. This is an external outage on Zoom’s side (see Zoom’s status page).

  • Apr 16 2025

    22 days ago · lasted about 3 hours

    Investigating - We’re currently experiencing delays with our Zoom integration. Users leveraging may notice that calls are taking longer to show up in Gong and this could prevent calls from being recorded.

  • Feb 2022 ...
    IsDown started monitoring Gong status

    We've tracked and collected 159 incidents since started monitoring Gong status

Sign up and check all outage history

Latest user comments about Gong issues

  • K

    Kristin

    Impacted by platform outage

  • K

    Katie

    Unable to log into Gong - getting an error message that "This one's on us - The server encountered something unexpected that didn't allow it to complete the request".

  • S

    sara

    gong is really slow to load contact details and calls

  • S

    Sara

    Entire sales team says when attempting to make calls and load the To-Do it is very slow

  • B

    Brendan

    Can't call - won't load contact info

  • S

    Stef

    Gong is not loading properly and I had one page go down for a cloudflare issue in LA

  • J

    Jeff

    Running very slowly, if at all.

  • D

    Dylan

    Web Application

    Gong is not loading and we are receiving a Gateway time out error

  • J

    James

    cant log in. Gateway timeout

  • K

    Kayla

    503 Service Unavailable Error

  • A

    Alex

    Web Application

    The whole website is slow and crashes. Won't load at all

Gong outages in the last 30 days

Number of Incidents

7 issues

Last incident

3 days ago

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Having problems with Gong? What can you do?

  1. First, stay calm.

    • We know it's stressful when Gong is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Gong outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Gong already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Gong status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Gong is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Gong recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Gong status changes?

IsDown offers an easy way to monitor Gong with maximum flexibility

Major Outages Notifications

IsDown monitors Gong for major outages. A major outage is when Gong experiences a critical issue that severely affects one or more services/regions. When Gong marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gong status page for minor outages. A minor outage is when Gong experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gong status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gong publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gong and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gong and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Gong down today?

Gong isn't down. You can check Gong status and incident details on the top of the page. IsDown continuously monitors Gong official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gong status?

Gong is currently operational. You can check Gong status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gong outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gong slow today?

Currently there's no report of Gong being slow. Check on the top of the page if there are any reported problems by other users.

How are Gong outages detected?

IsDown monitors the Gong official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Gong outage?

Gong last outage was on May 06, 2025 with the title "Gong Platform Outage"

Gong not working for you? How do I know if Gong is down?

How can I check Gong status and outages?

Why use IsDown to monitor Gong instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gong and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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