Outage in Gong

Ongoing investigation- network issue

Resolved Minor
July 30, 2025 - Started 6 days ago - Lasted about 4 hours

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Outage Details

Investigating: We’ve detected a network issue that is impacting our ability to record calls. We’re actively investigating and will provide updates as we know more
Latest Updates ( sorted recent to last )
INVESTIGATING 6 days ago - at 07/30/2025 02:32PM

Our engineering teams are actively investigating the root cause of the ongoing issue. At this stage, we're still working to fully identify the problem, but we are following a promising lead. Earlier Recorder-related errors appear to be mitigated for now, which means calls should be recorded as expected. We'll continue to provide updates as we learn more.

INVESTIGATING 6 days ago - at 07/30/2025 11:53AM

Investigating:

We are currently experiencing issues with a network that is impacting our ability to record calls.
We’re actively investigating and will provide updates as we know more information.

INVESTIGATING 6 days ago - at 07/30/2025 11:09AM

Investigating:

We’ve detected a network issue that is impacting our ability to record calls. We’re actively investigating and will provide updates as we know more

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