Outage in Gong
Forecast and Engage - Performance issue
Resolved Minor
April 28, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Gong's Forecast and Engage features experienced a performance issue for 3.5 hours, causing technical errors and slower than usual loading times for To-dos and Accounts pages. The problem was identified as related to an upstream service provider. The issue was resolved and the service returned to normal operation with ongoing monitoring.
We are currently investigating an issue affecting Forecast and Engage (specifically To-dos and Accounts). Users may experience technical errors or slower than usual performance when loading these pages.
We will provide another update as soon as more information is available.
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Latest Updates ( sorted recent to last )
MONITORING
about 23 hours ago - at 04/28/2026 03:08PM
We resolved the issue and are monitoring the overall service health.
IDENTIFIED
1 day ago - at 04/28/2026 01:44PM
We have identified the issue affecting Forecast and Engage.
The issue is related to an upstream service provider. Users may experience technical errors or slower than usual performance when loading these pages. We are currently proceeding with mitigation steps and expect a resolution within the hour.
INVESTIGATING
1 day ago - at 04/28/2026 12:18PM
We are currently investigating an issue affecting Forecast and Engage (specifically To-dos and Accounts). Users may experience technical errors or slower than usual performance when loading these pages.
We will provide another update as soon as more information is available.
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