Outage in Gong
Web app - Degraded performance
Resolved Minor
April 14, 2026 - Started 1 day ago
- Lasted about 21 hours
Incident Report
Summary AI Generated
Gong's web application experienced degraded performance affecting users in US and EU environments, with some users unable to access the platform and others experiencing slower than usual page loading. The connectivity and performance issues persisted for approximately 20.9 hours before a fix was implemented and system performance returned to normal levels.
We are currently investigating an issue affecting the Web app.
Users in the US and EU environments may experience slower than usual performance on some pages within the application.
We will provide another update as soon as more information is available.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 04/14/2026 01:55PM
We have implemented a fix to address the connectivity and performance issues affecting the Web app. System performance is returning to normal levels, and we are currently monitoring the environment to ensure continued stability.
INVESTIGATING
1 day ago - at 04/14/2026 11:15AM
We are currently investigating an issue affecting the Web app.
A subset of users in the US and EU environments may be unable to access the Gong platform or may experience slower than usual performance on some pages.
We will provide another update as soon as more information is available.
INVESTIGATING
1 day ago - at 04/14/2026 10:58AM
We are currently investigating an issue affecting the Web app.
Users in the US and EU environments may experience slower than usual performance on some pages within the application.
We will provide another update as soon as more information is available.
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