Check if Gong is down, official outages, user-reported issues, and outages map.
Gong is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 183 incidents since started monitoring Gong status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gong outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 28, 2025
12:58 PM EDT
|
Minor
Users may be experiencing disruptions to recorded calls due to AWS services being degraded. Our t...
|
about 2 hours |
|
Oct 26, 2025
05:13 PM EDT
|
Minor
Investigating:
We are currently investigating an issue that is causing an outage of Gong sync fo...
|
about 1 hour |
|
Oct 21, 2025
09:57 AM EDT
|
Minor
We are currently investigating an issue that is causing a delay for customers receiving notificat...
|
37 minutes |
|
Oct 20, 2025
03:17 AM EDT
|
Major
Users may be experiencing disruptions at GONG due to a service outage at AWS. Our teams are worki...
|
1 day |
|
Oct 07, 2025
09:40 AM EDT
|
Minor
Investigating:
We are experiencing problems with calls not being processed. This issue is affect...
|
22 minutes |
|
Oct 02, 2025
10:34 AM EDT
|
Not Confirmed by Gong
Possible Outage Indicated by User Reports
|
31 minutes |
|
Sep 26, 2025
11:30 AM EDT
|
Minor
Some Gong users may experience degraded performance on Deals or Forecast pages. Some pages may b...
|
about 1 hour |
|
Sep 25, 2025
02:05 PM EDT
|
Major
We are currently experiencing an outage. Our teams are working to isolate and address the issue. ...
|
about 2 hours |
|
Sep 25, 2025
01:55 PM EDT
|
Not Confirmed by Gong
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Aug 28, 2025
06:26 AM EDT
|
Minor
Users may be experiencing disruptions to SmartTrackers due to a service outage. Our teams are wor...
|
16 minutes |
See what users are saying about Gong issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Sara - can't make a call on the to-do page , extremely slow to the point it does not load.
stef - getting pushed out, slow load times, no log back in.
Sam - Email won't send and To DO not loading.
Felicia - Bad gateway The web server reported a bad gateway error. Ray ID: 984c71273ee9e538 Your IP address: 2600:8800:220a:9200:dd45:70f2:9db5:9272 Error reference number: 502 Cloudflare Location: Los Angeles.
Matin - landing on the bad gateway page when trying to login.
Bill - Gong saying "bad gateway".
Will - Cannot log in, received at least one bad gateway error.
tom - not working at all for calls/emails or loading up .
Andy - When accessing Gong I am getting "503 Service Temporarily Unavailable".
P - Some users cannot access Gong. Some others are experiencing severe lag. Support site is not accessible. .
JT - I keep getting REALLY slow responses from Gong and then sometimes it is crashing totally and I get this: Gateway time-out The web server reported a gateway time-out error. Ray ID: 97549c539f3bdd1c Your IP address: 2601:cd:ca80:1c30:f4e7:c901:dd34:658e Error reference number: 504 Clo....
Gong - Gateway time-out The web server reported a gateway time-out error..
Sara - very slow to load info in activity tab for each contact.
Dom - working very slow having trouble loading things.
Sara - calls in engage are not logging and it is taking forever.
Sundeep - Unable to get past login page - The Login via google is signing me in asking me to accept terms and conditions- but the website is taking me back to the login page/ .
sara - showing 503 service temporarily unavailable.
alyssa - receive 503 error when trying to log in.
Kaitlin - To-dos (calls, emails, etc.) are no longer loading or actionable. .
Sara - gong is taking forever to load for whole team.
Mercedes - not working, can't event raise ticket.
Geoff - Not loading, connection to server issue.
Max - Gong won’t load anything on to do list or notifications. It says I have nothing when I have over 300 ppl in flow. .
Viktor - Call lists aren't loading..
Sara - taking forever to load when trying to add people in gong.
Kristin - Impacted by platform outage.
Katie - Unable to log into Gong - getting an error message that "This one's on us - The server encountered something unexpected that didn't allow it to complete the request". .
sara - gong is really slow to load contact details and calls.
Sara - Entire sales team says when attempting to make calls and load the To-Do it is very slow.
Brendan - Can't call - won't load contact info.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Gong. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Sales enablement platform that records and analyzes customer interactions, integrates with CRMs like Salesforce and HubSpot, and offers mobile and web applications.
Monitoring Gong since February 2022
Tracking 33 Gong services and regions
45 incidents in 2025
IsDown is a status page aggregator that monitors if Gong and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Gong, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Gong (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Gong's 33 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gong and other services.
IsDown checks Gong official status page for major/minor outages or downtimes. A major outage is when Gong experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gong experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gong outage, we send you an alert and update your dashboard and status page.
Gong and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Gong status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Gong and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Gong but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gong and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Gong and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Gong down?'
Start Monitoring for Free
While Downdetector relies on user-submitted reports to detect Gong outages, IsDown monitors Gong's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Gong status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Gong in a single dashboard. | ||
| Instant Gong outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Gong official status and user-reported issues. | ||
| Maintenance feed for Gong | ||
| Granular alerts filtering by Gong components and regions. |
14-day free trial • No credit card required
Gong isn't down. You can check Gong status and incident details on the top of the page. IsDown continuously monitors Gong official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gong is currently operational. You can check Gong status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gong being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gong official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gong last outage was on October 28, 2025 with the title "We are currently experiencing degradation with AWS services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gong and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Gong is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gong's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required