Outage in Gong

Gong Platform Outage - Multiple Pages Not Loading

Resolved Minor

September 16, 2026 - Started 6 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

**Gong Platform Outage – Multiple Pages Not Loading** A frontend regression introduced during a recent migration caused loading failures and errors across multiple Gong components, including Forecast, Flows, and the Call page. The incident lasted approximately 1.5 hours before the root cause was identified, with the team working to revert the problematic change to restore service.

Investigating: Our team continues to investigate the issue affecting multiple Gong components, including Forecast, Flows, and the Call page. Users may experience loading issues and errors when accessing these areas or performing certain actions. Please check back for updates.

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Latest Updates ( sorted recent to last )

IDENTIFIED 6 days ago - at 09/16/2026 02:29PM

We identified a frontend regression introduced by a recent migration. We are working to revert the affected change and restore the service. Please check back for updates.

INVESTIGATING 6 days ago - at 09/16/2026 01:25PM

Investigating:

Our team continues to investigate the issue affecting multiple Gong components, including Forecast, Flows, and the Call page. Users may experience loading issues and errors when accessing these areas or performing certain actions.
Please check back for updates.

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