A Microsoft service outage caused disruptions to Gong's Microsoft Teams integration for approximately 2.3 hours, preventing reliable call recording. Gong's engineering team monitored the situation while recommending customers switch to alternative web conferencing providers to avoid recording failures.
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Some customers may currently experience disruptions with Microsoft Teams calls due to an ongoing service outage at Microsoft. As a result, the following Gong integrations are affected: Microsoft Teams. Our engineering teams are actively monitoring the situation and working to mitigate any impact.
In the meantime, we recommend using an alternative web conferencing provider if available for your meetings to prevent potential recording failures.
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