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Outage in Gong

Dialer - Degraded Performance

Resolved Minor
September 28, 2026 - Started 2 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

The Gong dialer experienced degraded performance for approximately 1.3 hours on September 28, 2026. The issue was identified and a fix was implemented, with the team moving to monitoring status shortly after. The incident was classified as minor with no broader platform impact reported.

We've detected an issue with the gong dialer and are actively investigating

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 09/28/2026 04:30PM

We have implemented a fix and are currently monitoring system performance.

IDENTIFIED 2 days ago - at 09/28/2026 04:25PM

We have identified the cause of the issue affecting the Gong dialer and actively working on a fix

INVESTIGATING 2 days ago - at 09/28/2026 03:38PM

We've detected an issue with the gong dialer and are actively investigating

INVESTIGATING 2 days ago - at 09/28/2026 03:34PM

We've detected an issue with the gong dialer and are actively investigating

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