Outage in Google Cloud
Dialogflow Agents unable to receive phone calls
Resolved Minor
September 19, 2022 - Started about 4 years ago
- Lasted about 2 hours
Incident Report
Summary: Agents unable to receive phone calls
Description: We are experiencing an issue with Dialogflow CX.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2022-09-19 11:26 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Phone calls may not be reachable to agents. Agents may also expect longer wait times on the calls.
Workaround: None at this time.
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