Outage in Google Cloud

File Attachments issues from Customer Care Portal and Google Cloud console

Resolved Minor
October 20, 2022 - Started about 3 years ago - Lasted about 13 hours

Incident Report

Summary: File Attachments issues from Customer Care Portal and Google Cloud console Description: We are experiencing an issue with Google Cloud Support. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2022-10-20 21:25 US/Pacific with current details. Diagnosis: Customers may not able to upload File Attachments from Customer Care Portal (For workspace) and Google Cloud console (For GCP) Workaround: Once the case is assigned to an agent, user can email attachments that they need to share with the agent
Components affected
Google Cloud Support

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