Outage in Google Cloud

Global: High Memory Issues on GCE Windows VMs using Google Cloud Ops Agent >= 2.27.0

Resolved Minor

April 11, 2023 - Started almost 3 years ago - Lasted 2 days

Incident Report

Summary: Global: High Memory Issues on GCE Windows VMs using Google Cloud Ops Agent >= 2.27.0 Description: We are experiencing an issue with Google Compute Engine Windows VMs using Google Cloud Ops Agent beginning on Thursday, 2023-02-23 14:14 US/Pacific. Our engineering team is working on a fix and verifying it addresses the issue. We will provide an update by Friday, 2023-04-14 17:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may observe high memory usage with GCE Windows VMs using Google Cloud Ops Agent versions >= 2.27.0. Workaround: Affected customers should downgrade to version 2.26.0. Instructions are available: https://cloud.google.com/stackdriver/docs/solutions/agents/ops-agent/troubleshoot-run-ingest#high_memory_usage_on_windows_vms_versions_2270_and_newer

Components affected

Google Compute Engine

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