Outage in Google Cloud

We are investigating an issue with some ‘Cloud Memorystore for Redis’ instances that fail health checks and are not being repaired correctly, leaving them in an unavailable state.

Resolved Minor

October 03, 2023 - Started over 2 years ago - Lasted 6 days

Incident Report

Summary: We've received a report of an issue with Cloud Memorystore. Description: We are experiencing an issue with Cloud Memorystore beginning at Monday, 2023-10-02 00:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-10-02 22:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may observe unresponsive nodes Workaround: None at this time.

Components affected

Cloud Memorystore Cloud Memorystore (us-central1) Cloud Memorystore (us-east1) Cloud Memorystore (us-east4) Cloud Memorystore (us-east5) Cloud Memorystore (us-south1) Cloud Memorystore (us-west1) Cloud Memorystore (us-west2) Cloud Memorystore (us-west3) Cloud Memorystore (us-west4) Cloud Memorystore (northamerica-northeast1) Cloud Memorystore (northamerica-northeast2) Cloud Memorystore (southamerica-east1) Cloud Memorystore (southamerica-west1) Cloud Memorystore (europe-west1) Cloud Memorystore (europe-west2) Cloud Memorystore (europe-west3) Cloud Memorystore (europe-west4) Cloud Memorystore (europe-west6) Cloud Memorystore (europe-west8) Cloud Memorystore (europe-west9) Cloud Memorystore (europe-west12) Cloud Memorystore (europe-central2) Cloud Memorystore (europe-north1) Cloud Memorystore (europe-southwest1) Cloud Memorystore (asia-east1) Cloud Memorystore (asia-east2) Cloud Memorystore (asia-northeast1) Cloud Memorystore (asia-northeast2) Cloud Memorystore (asia-northeast3) Cloud Memorystore (asia-south1) Cloud Memorystore (asia-south2) Cloud Memorystore (asia-southeast1) Cloud Memorystore (asia-southeast2) Cloud Memorystore (australia-southeast1) Cloud Memorystore (australia-southeast2) Cloud Memorystore (me-central2) Cloud Memorystore (me-west1)

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