Outage in Google Cloud

Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2

Resolved Minor

October 23, 2023 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

Summary: Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2 Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2023-10-23 06:00 US/Pacific. Diagnosis: Cloud Run services and App Engine apps appear unreachable for some requests targeting us-east4, northamerica-northeast1, northamerica-northeast2. This affects only clients using Quick UDP Internet Connections (QUIC) protocol and not falling back to HTTP/2 on a failed handshake. Workaround: Impacted users can use plain HTTP/2 instead of QUIC or Fail over to unaffected region

Components affected

Google App Engine Cloud Run (us-east4) Cloud Run (northamerica-northeast1) Cloud Run Google App Engine (northamerica-northeast1) Cloud Run (northamerica-northeast2) Google App Engine (us-east4)

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