Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2
ResolvedMinor
October 23, 2023 - Started over 2 years ago
- Lasted about 2 hours
Incident Report
Summary: Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Monday, 2023-10-23 06:00 US/Pacific.
Diagnosis: Cloud Run services and App Engine apps appear unreachable for some requests targeting us-east4, northamerica-northeast1, northamerica-northeast2.
This affects only clients using Quick UDP Internet Connections (QUIC) protocol and not falling back to HTTP/2 on a failed handshake.
Workaround: Impacted users can use plain HTTP/2 instead of QUIC or Fail over to unaffected region
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