Outage in Google Cloud

Google Cloud Interconnect in Santiago, Chile is experiencing availability issues.

Resolved Minor
November 30, 2023 - Started 11 months ago - Lasted about 1 hour

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Outage Details

Summary: Google Cloud Interconnect in Santiago, Chile is experiencing availability issues. Description: We are experiencing an issue with physical connections in Google Cloud Interconnect in Santiago, Chile. Multiple [Edge Availability Domains](https://cloud.google.com/network-connectivity/docs/interconnect/concepts/choosing-colocation-facilities#south-america) scl-zone1-7594 and scl-zone2-7594 are affected. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-11-30 12:00 US/Pacific with current details. Diagnosis: Customers using Cloud interconnect in Santiago, Chile may experience availability issues, being unable to access GCP services via scl-zone1-7594 and scl-zone2-7594. Other GCP services in southamerica-west1 are not affected. The region should be accessible from interconnects outside of Santiago, Chile. Workaround: 1.Customers who have availed a 99.9% up-time do not have a workaround. 2.Customers who have opted for a 99.99% up-time could fail-over to other regions.
Components affected
Google Cloud Networking Google Cloud Networking (southamerica-west1) Hybrid Connectivity Hybrid Connectivity (southamerica-west1)

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