Outage in Google Cloud

Document AI training fails on UI

Resolved Minor
January 17, 2024 - Started 10 months ago - Lasted about 2 hours

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Outage Details

Summary: Document AI training fails on UI Description: We are experiencing an issue with Document AI beginning on Wednesday, 2024-01-17 04:25 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-01-17 09:30 US/Pacific with current details. Diagnosis: All training requests on Document AI custom extractor are currently failing with "Internal error encountered" on UI. Direct API call is not affected. Workaround: None at this time.
Components affected
Document AI Document AI (asia-southeast1) Document AI (northamerica-northeast1) Google Cloud Infrastructure Components Document AI (europe-west2) Cloud Developer Tools Cloud Machine Learning Operations

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