Outage in Google Cloud

Issue with Dialogflow CX, Dialogflow ES, Agent Assist

Resolved Minor

March 20, 2024 - Started almost 2 years ago - Lasted 15 minutes

Incident Report

Summary: Issue with Dialogflow CX, Dialogflow ES, Agent Assist Description: We are investigating a potential issue with Agent Assist, Dialogflow CX, Dialogflow ES. We will provide more information by Wednesday, 2024-03-20 13:30 US/Pacific. Diagnosis: Customers impacted by this issue may see may see internal or unavailable errors while using streaming APIs (StreamingAnalyzeContent, StreamingDetectIntent). Workaround: None at this time.

Components affected

Cloud Developer Tools Cloud Machine Learning Operations Google Cloud Infrastructure Components Agent Assist Agent Assist (us-central1) Agent Assist (us-east1) Agent Assist (us-west1) Agent Assist (northamerica-northeast1) Agent Assist (europe-west1) Agent Assist (europe-west2) Agent Assist (europe-west3) Agent Assist (asia-northeast1) Agent Assist (asia-south1) Agent Assist (asia-southeast1) Agent Assist (australia-southeast1) Dialogflow CX Dialogflow CX (us-central1) Dialogflow CX (us-east1) Dialogflow CX (us-west1) Dialogflow CX (northamerica-northeast1) Dialogflow CX (europe-west1) Dialogflow CX (europe-west2) Dialogflow CX (europe-west3) Dialogflow CX (asia-northeast1) Dialogflow CX (asia-south1) Dialogflow CX (asia-southeast1) Dialogflow CX (australia-southeast1) Dialogflow ES Dialogflow ES (europe-west1) Dialogflow ES (europe-west2) Dialogflow ES (asia-northeast1) Dialogflow ES (australia-southeast1)

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