Outage in Google Cloud

Issues with Agent Assist, Dialogflow CX, Dialogflow ES, & Cloud Speech-to-Text

Resolved Minor

March 20, 2024 - Started 8 months ago - Lasted 1 day

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Outage Details

Summary: We are experiencing issues with Agent Assist, Dialogflow CX, Dialogflow ES & Cloud Speech-to-Text Description: We are experiencing an issue with Dialogflow CX, Dialogflow ES, Agent Assist & Cloud Speech-to-Text beginning at Wednesday, 2024-03-20 14:15 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-03-20 15:15 US/Pacific with current details. Diagnosis: The impacted customers would encounter internal or unavailable errors while using streaming APIs (StreamingAnalyzeContent, StreamingDetectIntent). Workaround: None at this time.

Components affected

Speech-to-Text (us-east1) Speech-to-Text (asia-southeast1) Speech-to-Text (asia-south1) Speech-to-Text (europe-west2) Speech-to-Text (europe-west3) Speech-to-Text (northamerica-northeast1) Speech-to-Text (us-central1) Speech-to-Text (europe-west1) Speech-to-Text Speech-to-Text (australia-southeast1) Speech-to-Text (us-west1) Speech-to-Text (asia-northeast1) Google Cloud Infrastructure Components Cloud Developer Tools Speech-to-Text (europe-west4) Operations Cloud Machine Learning Dialogflow ES (europe-west2) Dialogflow CX (europe-west2) Dialogflow CX (northamerica-northeast1) Dialogflow CX (europe-west3) Agent Assist (asia-southeast1) Agent Assist (northamerica-northeast1) Dialogflow ES (europe-west1) Dialogflow ES Dialogflow CX (australia-southeast1) Agent Assist (us-east1) Dialogflow CX (asia-northeast1) Agent Assist (europe-west2) Agent Assist (us-west1) Agent Assist (europe-west3) Dialogflow CX (asia-southeast1) Dialogflow ES (asia-northeast1) Dialogflow CX (us-central1) Agent Assist (europe-west1) Agent Assist (australia-southeast1) Agent Assist (us-central1) Agent Assist (asia-south1) Agent Assist (asia-northeast1) Dialogflow CX (us-west1) Dialogflow ES (australia-southeast1) Dialogflow CX (europe-west1) Dialogflow CX Dialogflow CX (asia-south1) Dialogflow CX (us-east1) Agent Assist

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