Outage in Google Cloud

We are experiencing an issue with Cloud DNS CNAME chasing in multiple zones.

Resolved Minor
January 22, 2021 - Started over 4 years ago - Lasted about 1 year

Incident Report

Description: Mitigation work is currently underway by our engineering team.

The following zones are known to be impacted:

asia-east1-a
asia-east2-c
asia-northeast1-a
asia-northeast2-c
asia-northeast3-c
asia-south1-a
asia-southeast1-a
asia-southeast2-c
australia-southeast1-a
europe-west1-c
europe-west2-a
europe-west3-a
europe-west6-c
southamerica-east1-a
us-central1-d
us-east1-d
us-west1-a
us-west2-c
us-west3-c
us-west4-c

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2021-01-21 17:30 US/Pacific.

Diagnosis: CNAME chasing between private zone to private zone is not working.

Workaround: None at this time.
Components affected
Google Cloud DNS

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