Outage in Google Cloud

Dialogflow CX, and Agent Assist are experiencing elevated error rates and time outs with Generative features in multiple regions

Resolved Minor
June 07, 2024 - Started 6 months ago - Lasted about 1 hour

Need to monitor Google Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Google Cloud, and never miss an outage again.
Start Free Trial

Outage Details

Summary: Dialogflow CX, and Agent Assist are experiencing elevated error rates and time outs with Generative feature in multiple regions Description: We are experiencing an issue with Dialogflow CX, Agent Assist beginning at Friday, 2024-06-07 08:56 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-06-07 10:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: - Dialogflow CX is experiencing elevated error rates and time outs with Generate Text requests - Agent Assist's Knowledge Assist and Knowledge Search features are also impacted Workaround: None at this time.
Components affected
Dialogflow CX (europe-west2) Agent Assist (asia-northeast1) Dialogflow CX (us-central1) Agent Assist (us-central1) Dialogflow CX (asia-south1) Agent Assist (us-west1) Dialogflow CX (asia-northeast1) Dialogflow CX (global) Agent Assist (asia-southeast1) Agent Assist (asia-south1) Google Cloud Infrastructure Components Dialogflow CX (australia-southeast1) Dialogflow CX (europe-west1) Dialogflow CX (europe-west3) Agent Assist (us-east1) Dialogflow CX (us-west1) Dialogflow CX Cloud Developer Tools Agent Assist (europe-west2) Dialogflow CX (us-east1) Dialogflow CX (northamerica-northeast1) Dialogflow CX (asia-southeast1) Agent Assist (global) Agent Assist (europe-west1) Agent Assist (australia-southeast1) Agent Assist (europe-west3) Agent Assist (northamerica-northeast1) Agent Assist Operations Cloud Machine Learning

Latest Google Cloud outages

AppSheet customers using Looker connectors will be unable to connect - 1 day ago
Some ASM collection scan results may be delayed - 3 days ago
Multiple GCP Products including Google Cloud Networking, Virtual Private Cloud (VPC), Cloud Load Balancing are experiencing issues in the asia-southeast2 region - 7 days ago
We are investigating reports of issues with Google Cloud Support. - 7 days ago
An issue with Vertex Gemini API in multiple regions of Asia and America - 8 days ago

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE