Outage in Google Cloud

Vertex AI Online Prediction, Dialogflow CX, and Agent Assist are experiencing elevated error rates in multiple regions.

Resolved Minor

June 12, 2024 - Started over 1 year ago - Lasted about 3 hours

Incident Report

Summary: Vertex AI Online Prediction Experiencing 50X Error or Canceled Requests Intermittently. Description: We are experiencing an intermittent issue with Vertex AI Online Prediction beginning on Wednesday, 2024-06-12 12:06 US/Pacific. Mitigation work is currently underway by our engineering team. However, we do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2024-06-12 18:00 US/Pacific. We apologize to all who are affected by the disruption. Diagnosis: Customers that are impacted due to this issue may observe 50X errors while executing prediction tasks. Customers may also see canceled requests for any running prediction tasks. Workaround: None at this time.

Components affected

Cloud Developer Tools Cloud Machine Learning Operations Google Cloud Infrastructure Components Agent Assist Agent Assist (us-central1) Agent Assist (us-east1) Agent Assist (us-west1) Agent Assist (europe-west3) Agent Assist (asia-southeast1) Dialogflow CX Dialogflow CX (us-central1) Dialogflow CX (us-east1) Dialogflow CX (us-west1) Dialogflow CX (europe-west3) Dialogflow CX (asia-southeast1) Vertex AI Online Prediction Vertex AI Online Prediction (us-central1) Vertex AI Online Prediction (us-east1) Vertex AI Online Prediction (us-west1) Vertex AI Online Prediction (europe-west3) Vertex AI Online Prediction (europe-west4) Vertex AI Online Prediction (asia-southeast1)

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