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Outage in Google Cloud

Vertex AI Online Prediction experiencing elevated 500 errors for Claude Sonnet 3.5 and Opus models in us-east5

Resolved Minor
August 08, 2024 - Started over 1 year ago - Lasted about 16 hours

Incident Report

Summary: Vertex AI Online Prediction experiencing elevated 500 errors for Claude Sonnet and Opus models in us-east5 Description: We are experiencing an issue with Vertex AI Online Prediction beginning on Wednesday, 2024-08-07 23:55 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2024-08-08 02:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Some Vertex AI Online Prediction customers using Claude Sonnet and Opus may experience elevated 500 errors from the calls to the model. Please note that other Generative AI models within Vertex AI Online Prediction are functioning normally. Workaround: None at this time.

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