Outage in Google Cloud

Increased latency and error rates observed on Google App Engine, Cloud Firestore, and Google Cloud Functions gen 1.

Resolved Major

September 18, 2024 - Started over 1 year ago - Lasted about 1 hour

Incident Report

Summary: Increased latency and error rates observed on Google App Engine and Google Cloud Functions gen 1. Description: Mitigation work is currently underway by our engineering team. Based on the investigation thus far, our engineers have identified that Cloud Run is not currently impacted. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2024-09-18 16:00 US/Pacific. Diagnosis: Affected users may encounter elevated latency or an elevated error rate for the impacted products. Workaround: None at this time.

Components affected

Google App Engine Cloud Firestore Google Cloud Functions Cloud Firestore (us-east1) Cloud Firestore (us-east4) Cloud Firestore (us-west3) Cloud Firestore (southamerica-east1) Cloud Firestore (europe-west2) Cloud Firestore (europe-west3) Cloud Firestore (europe-west6) Cloud Firestore (europe-central2) Cloud Firestore (asia-east1) Cloud Firestore (asia-northeast2) Cloud Firestore (asia-northeast3) Cloud Firestore (asia-southeast1) Cloud Firestore (asia-southeast2) Cloud Firestore (australia-southeast1) Google App Engine (us-central1) Google App Engine (us-east1) Google App Engine (us-east4) Google App Engine (us-west3) Google App Engine (southamerica-east1) Google App Engine (europe-west2) Google App Engine (europe-west3) Google App Engine (europe-west6) Google App Engine (europe-central2) Google App Engine (asia-east1) Google App Engine (asia-northeast2) Google App Engine (asia-northeast3) Google App Engine (asia-south1) Google App Engine (asia-southeast1) Google App Engine (asia-southeast2) Google App Engine (australia-southeast1) Google Cloud Functions (us-central1) Google Cloud Functions (us-east1) Google Cloud Functions (us-east4) Google Cloud Functions (us-west3) Google Cloud Functions (southamerica-east1) Google Cloud Functions (europe-west2) Google Cloud Functions (europe-west3) Google Cloud Functions (europe-west6) Google Cloud Functions (europe-central2) Google Cloud Functions (asia-east1) Google Cloud Functions (asia-northeast2) Google Cloud Functions (asia-northeast3) Google Cloud Functions (asia-south1) Google Cloud Functions (asia-southeast1) Google Cloud Functions (asia-southeast2) Google Cloud Functions (australia-southeast1)

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