Outage in Google Cloud

Vertex AI Search seeing elevated failures for 50% of queries for SearchService

Resolved Minor
October 01, 2024 - Started about 1 year ago - Lasted about 1 hour

Incident Report

Summary: Vertex AI Search seeing elevated failures for 50% of queries for SearchService Description: We are experiencing an issue with Vertex AI Search, Recommendation AI beginning on Tuesday, 2024-10-01 09:29 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-10-01 11:45 US/Pacific with current details. Diagnosis: Customers may observe elevated errors while performing search for products. Workaround: None at this time.
Components affected
Recommendation AI (global) Vertex AI Search (global) Vertex AI Search Google Cloud Infrastructure Components Operations Cloud Developer Tools Recommendation AI Cloud Machine Learning

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