Customers may experience intermittent issues with support case creation

Summary: Customers may experience intermittent issues with support case creation Description: We are experiencing an intermittent issue with Google Cloud Support case creation beginning on Wednesday, 2024-10-02 14:20 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-10-02 18:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may receive an unexpected error while attempting case creation. Workaround: Retrying the case creation process may be successful due to the intermittent nature of the issue.