Outage in Google Cloud

Customers may experience intermittent issues with support case creation

Resolved Minor
October 02, 2024 - Started 3 months ago - Lasted about 2 hours

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Outage Details

Summary: Customers may experience intermittent issues with support case creation Description: We are experiencing an intermittent issue with Google Cloud Support case creation beginning on Wednesday, 2024-10-02 14:20 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-10-02 18:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may receive an unexpected error while attempting case creation. Workaround: Retrying the case creation process may be successful due to the intermittent nature of the issue.
Components affected
Google Cloud Support Google Cloud Support (global)

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