Outage in Google Cloud

Issues opening cases

Resolved Major
November 14, 2024 - Started 12 months ago - Lasted about 6 hours

Incident Report

Summary: Issues opening cases Description: We are experiencing an issue with Google Cloud Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-15 01:00 US/Pacific with current details. Diagnosis: Customers will have issues opening cases. Workaround: Customers can use the CUF to create cases as a backup mechanism.
Components affected
Google Cloud Support Google Cloud Support (global)

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