An issue with Vertex Gemini API in multiple regions of Asia and America

Summary: An issue with Vertex Gemini API in multiple regions of Asia and America Description: We are experiencing an intermittent issue with Vertex Gemini API beginning at Wednesday, 2024-11-13 03:21 US/Pacific. While our engineering team continues to investigate the issue, please reach out to Google Cloud Support if you need assistance. We will provide an update by Friday, 2024-11-15 04:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users impacted by this issue may observe long context requests to Gemini 1.5 Pro 002 are served with either 100% errors or extremely long latency in some clusters in the impacted regions. Workaround: The impacted users may try using the Europe based regions to use the Vertex Gemini API configurations or operations.