Outage in Google Cloud

Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours).

Resolved Minor
December 10, 2024 - Started about 1 month ago - Lasted about 3 hours

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Outage Details

Summary: Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). Description: We are experiencing an issue with Vertex AI Search for Retail, Recommendation AI beginning on Monday, 2024-12-09 09:30 US/Pacific. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2024-12-09 20:30 US/Pacific. Diagnosis: The affected customers would be presented with some stale data in the search responses if there was a document update request during this issue. Workaround: None at this time.

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