Outage in Google Cloud

Support case comments may not be viewable in Cloud Console

Resolved Minor

December 13, 2024 - Started about 1 year ago - Lasted about 1 hour

Incident Report

Summary: Support case comments may not be viewable Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2024-12-13 10:00 US/Pacific. Diagnosis: Customers may be unable to view comments and updates for support cases. Workaround: Customer can try refreshing the page as a potential workaround.

Components affected

Google Cloud Support Google Cloud Support (global)

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