Cloud Console customers trying to get support via chat may experience higher latency or errors.
ResolvedMinor
January 06, 2025 - Started about 1 year ago
- Lasted 15 minutes
Incident Report
Summary: Cloud Console customers trying to get support via chat may experience higher latency or errors.
Description: We are experiencing an issue with Google Cloud Console and Cloud Support.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2025-01-06 13:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Users reaching out to support may experience higher latency responses or no response at all
Workaround: Users can create support cases instead of interacting through chat.
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