Outage in Google Cloud

Cloud Console customers trying to get support via chat may experience higher latency or errors.

Resolved Minor
January 06, 2025 - Started 2 days ago - Lasted 15 minutes

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Outage Details

Summary: Cloud Console customers trying to get support via chat may experience higher latency or errors. Description: We are experiencing an issue with Google Cloud Console and Cloud Support. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-01-06 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users reaching out to support may experience higher latency responses or no response at all Workaround: Users can create support cases instead of interacting through chat.
Components affected
Google Cloud Console Google Cloud Console (global) Google Cloud Support Google Cloud Support (global)

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