Problem creating support cases in the Google Maps Platform Support page in the Cloud Console
Resolved
Minor
November 15, 2024 - Started about 1 year ago
- Lasted about 4 hours
Incident Report
Summary: Problem creating support cases in the Google Maps Platform Support page in the Cloud Console
Description: We are experiencing an issue with Google Maps Platform Support page in the Cloud Console Thursday, 2024-11-14 22:09 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2024-11-15 03:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Error message upon submitting a support case via the Google Maps Platform Support page within the Cloud Console.
Workaround: File your issue using the alternate support form: https://support.google.com/cloud/contact/maps_technical_support
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