Outage in Google Maps
We've received a report of an issue with Google Maps Platform - Traffic Layer and Live traffic data.
Resolved Minor
July 27, 2026 - Started 18 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Google Maps Platform experienced a ~8-hour outage affecting live traffic data across multiple APIs, including Traffic Layer, Directions, Distance Matrix, Routes, and Roads Management Insights, beginning July 26, 2026. Traffic Layer was unavailable or severely degraded, and live traffic information was excluded from route calculations, though no error rate or latency increases were observed. The engineering team identified the issue and implemented a mitigation to resolve it.
We are experiencing an issue with APIs that can display live traffic data (Traffic Layer) or use live traffic data (such as Directions, Distance Matrix, Routes, Routes Preferred, Roads Management Insights) beginning at Sunday, 2026-07-26 22:38 PDT.
Please follow updates from https://issuetracker.google.com/issues/539397397.
Symptoms: Traffic Layer unavailable or largely degraded, live traffic information unavailable for direction calculations. No error rate increase or latency increase.
Our engineering team continues to investigate the issue and has a mitigation underway.
We apologize to all who are affected by the disruption.
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