Outage in Google Maps

We are investigating a potential issue with Google Maps Platform routing/directions APIs

Resolved Minor

March 11, 2026 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Summary AI Generated

Google Maps Platform's Routes API experienced elevated latency and error rates for 3.2 hours, particularly affecting requests from the JAPAC region. The engineering team investigated the routing and directions API issues while providing workarounds including request retries, routing requests away from JAPAC sources, and using alternative routing APIs.

Summary: We are investigating a potential issue with Google Maps Platform Routes API Description: We are experiencing an issue with Google Maps Platform, Routes API beginning at Wednesday, 2026-03-11 04:51 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-03-11 06:35 PDT with current details. We apologize to all who are affected by the disruption. Diagnosis: Elevated latency and error rates Workaround: Retry failing requests; emit requests away from sources in the JAPAC region; use other routing API

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