Outage in Google Maps

Increased 5xx error rate for Distance Matrix API

Resolved Minor

November 03, 2025 - Started 3 months ago - Lasted about 22 hours

Incident Report

Summary: Increased 5xx error rate for Distance Matrix API Description: We are experiencing an issue with Distance Matrix API beginning at Sunday, 2025-11-02 18:16 PST. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-11-02 21:00 PST with current details. We apologize to all who are affected by the disruption. Diagnosis: Increased 5xx error rate for Distance Matrix API Workaround: None at this time

Components affected

Google Maps Distance Matrix API

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