Outage in Google Maps

Increased 5xx error rate for Distance Matrix API

Resolved Minor
November 02, 2025 - Started 15 days ago - Lasted about 22 hours

Incident Report

Summary: Increased 5xx error rate for Distance Matrix API Description: We are experiencing an issue with Distance Matrix API beginning at Sunday, 2025-11-02 18:16 PST. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2025-11-02 21:00 PST with current details. We apologize to all who are affected by the disruption. Diagnosis: Increased 5xx error rate for Distance Matrix API Workaround: None at this time
Components affected
Google Maps Distance Matrix API

Need to monitor Google Maps outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial

Latest Google Maps outages

We are investigating a potential issue with routing products - about 2 months ago
Increased Error rate for Weather API's currentConditions - about 2 months ago
Errors when starting to load map tiles & starting some maps services when using Google Maps Platform SDKs - 2 months ago
Widespread issue affecting multiple Google Maps Platform APIs - 5 months ago
Widespread issue affecting multiple Google Maps Platform APIs - 5 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook