Outage in Google Workspace

### Summary: ChromeOS sign in issues affecting multiple customers throughout the globe ### Description: We are experiencing an issue with ChromeOS. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-08-06 23:30 US/Pacific with current details. ### Diagnosis: During the full sign in process ChromeOS devices complete the sign in process (even Multi Factor Authentication (MFA) if applicable) but are eventually brought back to the login page. The issue is affecting multiple ChromeOS versions ### Workaround: None at this time.

Resolved Minor

August 07, 2024 - Started about 1 month ago - Lasted about 6 hours

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Outage Details

### **Summary:** ChromeOS sign in issues affecting multiple customers throughout the globe ### **Description:** We are experiencing an issue with ChromeOS. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-08-06 23:30 US/Pacific with current details. ### **Diagnosis:** During the full sign in process ChromeOS devices complete the sign in process (even Multi Factor Authentication (MFA) if applicable) but are eventually brought back to the login page. The issue is affecting multiple ChromeOS versions ### **Workaround:** None at this time.

Latest Google Workspace outages

**Summary:** Google Drive users may experience increased error rates. **Description:** We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-16 11:45 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Google Drive users may experience increased error rates. **Workaround:** Customers may see success in retries. - about 4 hours ago

We're investigating reports of an issue with Gmail. We will provide more information shortly. - 28 days ago

**SUMMARY** Multiple Workspace services experienced brief connectivity issues for users connecting from the UK region **DESCRIPTION** We have experienced an issue with Gmail, Google Drive, Google Calendar, Google Docs, Google Chat, Google Tasks beginning at Monday, 2024-08-12 06:28 US/Pacific. The issue is now mitigated and our engineering teams are closely monitoring for any residual impact We will provide an update by Monday, 2024-08-12 09:15 US/Pacific with current details. We apologize to all who are affected by the disruption. **DIAGNOSIS** Multiple Workspace services experienced brief connectivity issues for users connecting from the UK region. **WORKAROUND** None at this time. Please refer to https://www.google.com/appsstatus/dashboard/incidents/5AjHWPCTCP5uenZRjuwz for further updates on this issue. - about 1 month ago

**Summary:** Google Drive experiencing service degradation **Description:** We are experiencing an issue with Google Drive beginning on Thursday, 2024-08-08 12:15 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2024-08-08 15:00 US/Pacific with current details. **Customer Symptoms:** Google Drive users may see degraded experience while performing upload operation. **Workaround:** None at this time. - about 1 month ago

**Summary:** A subset of Gmail users might be experiencing delayed delivery of their emails. **Description:** We are experiencing an intermittent issue with Gmail beginning on Tuesday, 2024-07-30 08:29 US/Pacific. This mainly caused delayed email delivery and a small number of users receiving errors when sending/receiving emails. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-07-30 11:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Some customers might see a yellow banner with the "Unable to reach Gmail---Trying to reconnect" message. **Workaround:** None at this time. - about 2 months ago

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