**Summary:**
We are investigating reports of issues with Google Cloud and Google Workspace Support.
**Description:**
We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted.
**Workaround:**
None at this time.
Resolved
Minor
November 16, 2024 - Started 11 months ago
- Lasted 20 minutes
Incident Report
**Summary:**
We are investigating reports of issues with Google Cloud and Google Workspace Support.
**Description:**
We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
**Diagnosis:**
Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted.
**Workaround:**
None at this time.
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