Outage in Google Workspace

Summary: We are investigating reports of issues with Google Cloud and Google Workspace Support. Description: We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted. Workaround: None at this time.

Resolved Minor

November 16, 2024 - Started about 1 year ago - Lasted 20 minutes

Incident Report

**Summary:** We are investigating reports of issues with Google Cloud and Google Workspace Support. **Description:** We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details. We apologize to all who are affected by the disruption. **Diagnosis:** Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted. **Workaround:** None at this time.

Components affected

Google Workspace Support

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