Outage in Google Workspace
Some customers may experience slowness while using Google Drive.
Resolved Minor
August 18, 2026 - Started about 21 hours ago
- Lasted about 9 hours
Incident Report
Summary AI Generated
Google Drive experienced a 9.2-hour outage beginning August 18, 2026, primarily impacting customers in Australia and New Zealand. Affected users encountered slowness, 502 errors, and brief periods of complete Drive inaccessibility. The engineering team identified the root cause and worked on mitigation, though no workaround was available during the incident.
Description: We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details.
We apologize to all who are affected by the disruption.
Symptoms: Affected customers may experience slowness while using Google Drive.
Workaround: None at this time.
Components affected
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Latest Updates ( sorted recent to last )
about 13 hours ago - at 08/19/2026 11:26AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.
We will provide an update by Wednesday, 2026-08-19 06:00 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.
Workaround
None at this time.
about 15 hours ago - at 08/19/2026 09:54AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.
We will provide an update by Wednesday, 2026-08-19 04:30 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.
Workaround
None at this time.
about 16 hours ago - at 08/19/2026 08:54AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.
We will provide an update by Wednesday, 2026-08-19 03:00 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.
Workaround
None at this time.
about 17 hours ago - at 08/19/2026 07:59AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team has identified the root cause of the issue and is actively working on a mitigation strategy. There is no ETA for full resolution.
We will provide an update by Wednesday, 2026-08-19 02:00 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.
Workaround
None at this time.
about 18 hours ago - at 08/19/2026 06:49AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team has identified the root cause of the issue and is actively working on a mitigation strategy. There is no ETA for full resolution.
We will provide an update by Wednesday, 2026-08-19 01:30 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.
Workaround
None at this time.
about 20 hours ago - at 08/19/2026 04:59AM
Summary
Multiple customers in Australia and New Zealand may experience slowness or errors while using Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Wednesday, 2026-08-19 00:30 PDT with current details.
Symptoms
Affected customers in Australia and New Zealand may experience slowness or errors while using Google Drive. Some customers also may observe 502 errors with Drive inaccessible for a brief period.
Workaround
None at this time.
about 21 hours ago - at 08/19/2026 03:57AM
Summary
Some customers may experience slowness while using Google Drive.
Description
We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details.
We apologize to all who are affected by the disruption.
Symptoms
Affected customers may experience slowness while using Google Drive.
Workaround
None at this time.
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