Outage in Google Workspace
Investigating access issues with Classroom’s new web homepage.
Resolved Minor
August 18, 2026 - Started 1 day ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Google Classroom's new web homepage experienced permission errors affecting Workspace Admins and some Teachers, beginning August 13, 2026. The Classroom mobile app, API, and all other web pages remained fully functional, with users able to navigate via the left-hand pane as a workaround. Engineering identified the root cause and deployed a mitigation, with the rollout expected to complete within several hours.
Description: We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details.
We apologize to all who are affected by the disruption.
Symptoms: Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage.
Workaround: Users should still be able to navigate to other views from the left hand pane of the interface.
Components affected
Google ClassroomTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
1 day ago - at 08/18/2026 08:27PM
Summary:
Mitigating access issues for Workspace Admins with Classroom’s web homepage.
Description:
Our engineering has identified the cause and mitigation work is currently underway.
The mitigation rollout is expected to take several hours.
We will provide more information by Wednesday, 2026-08-19 8:00 PDT.
Symptoms:
Workspace Admins may experience permission errors when accessing Classroom’s web homepage.
Remaining Classroom functionality remains unaffected.
The Classroom Mobile App and the Classroom API are unaffected by the issue.
Workaround:
All other pages are unaffected and admins can navigate to other pages using the left hand pane on the interface.
Workspace Admins can still create classes without any issue.
Workspace Admins can also view the courses that they are in by going to https://classroom.google.com/h/tv
1 day ago - at 08/18/2026 08:00PM
Summary:
Mitigating access issues with Classroom’s new web homepage.
Description:
Mitigation work is currently underway by our engineering team.
The mitigation is expected to complete by Tuesday, 2026-08-18 14:00 PDT.
We will provide more information by Tuesday, 2026-08-18 14:15 PDT.
Symptoms:
Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage.
Workaround:
Users should still be able to navigate to other views from the left hand pane of the interface.
1 day ago - at 08/18/2026 07:35PM
Summary:
Investigating access issues with Classroom’s new web homepage.
Description:
We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13.
Our engineering team is currently working on a potential fix while continuing to investigate the full root cause.
We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details.
We apologize to all who are affected by the disruption.
Symptoms:
Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage.
Workaround:
Users should still be able to navigate to other views from the left hand pane of the interface.
Latest Google Workspace outages
Some customers may experience slowness while using Google Drive. - about 21 hours ago
Inbound emails from customers to Google Support are experiencing issues. - about 2 months ago
Some consumer Google Voice users are experiencing account suspensions. - about 2 months ago
Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors. - 2 months ago
Multiple Workspace Products experiencing Issues. - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
