Outage in Google Workspace

Summary: We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error. Description: Our engineering team has determined that further investigation is required to mitigate the issue. We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details. Diagnosis: Customers impacted by this issue may observe errors during case creation. Workaround: If case creation fails, impacted customers can use the Contact Us Form (CUF) that is automatically generated after the failure.

Resolved Major

November 15, 2024 - Started over 1 year ago - Lasted about 6 hours

Incident Report

**Summary:** We are investigating a potential issue with Google Workspace Support. Case creation may fail with an error. **Description:** Our engineering team has determined that further investigation is required to mitigate the issue. We will provide an update by Thursday, 2024-11-14 23:30 US/Pacific with current details. **Diagnosis:** Customers impacted by this issue may observe errors during case creation. **Workaround:** If case creation fails, impacted customers can use the Contact Us Form (CUF) that is automatically generated after the failure.

Components affected

Google Workspace Support

Trusted by 1000+ teams

Need to monitor Google Workspace outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Google Workspace outages

Google Workspace users using Google IdP are unable to sign into their accounts using security keys and hardware based passkeys. - 3 days ago

Admin Console customers are unable to sign into their accounts using security keys and hardware based passkeys. - 3 days ago

AppSheet customers are experiencing redirection to asia-southeast.appsheet.com instead of their intended application URLs. - 5 days ago

Customers may experience delays in receiving and sending emails. - 5 days ago

We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser. - 23 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook