Outage in Google Workspace

**Summary:** Google Drive users may be unexpectedly logged out of Drive for Desktop. **Description:** We are experiencing an issue with Google Drive for desktop, beginning on Wednesday, 2025-07-16 10:24:07 PDT. Our engineering team has identified the source of the issue and is implementing a fix. We will provide more information by Wednesday, 2025-07-16 12:30:00 PDT with additional details. We apologize to all who are affected by the disruption. **Diagnosis / Customer Symptoms:** Google Drive users may experience being logged out of Drive for Desktop and see error “Your administrator has restricted Google Drive access to authorized devices. You have been logged out, and all Google Drive content related to your account has been wiped from this computer. Please contact your administrator to learn more.” Only enterprise customers are impacted. **Workaround:** Administrators may go to the Drive for Desktop settings in Admin Console under Apps > Drive and Docs > Drive for desktop > Enable Drive for desktop and uncheck “Only allow Google Drive for desktop on authorized devices” For details see https://support.google.com/a/answer/7491144.

Resolved Minor
July 16, 2025 - Started 3 days ago - Lasted about 7 hours

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Outage Details

**Summary:** Google Drive users may be unexpectedly logged out of Drive for Desktop. **Description:** We are experiencing an issue with Google Drive for desktop, beginning on Wednesday, 2025-07-16 10:24:07 PDT. Our engineering team has identified the source of the issue and is implementing a fix. We will provide more information by Wednesday, 2025-07-16 12:30:00 PDT with additional details. We apologize to all who are affected by the disruption. **Diagnosis / Customer Symptoms:** Google Drive users may experience being logged out of Drive for Desktop and see error “Your administrator has restricted Google Drive access to authorized devices. You have been logged out, and all Google Drive content related to your account has been wiped from this computer. Please contact your administrator to learn more.” Only enterprise customers are impacted. **Workaround:** Administrators may go to the Drive for Desktop settings in Admin Console under Apps > Drive and Docs > Drive for desktop > Enable Drive for desktop and uncheck “Only allow Google Drive for desktop on authorized devices” For details see https://support.google.com/a/answer/7491144.
Components affected
Google Drive

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