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Google Workspace Outage History

Every past Google Workspace outage tracked by IsDown, with detection times, duration, and resolution details.

There were 174 Google Workspace outages since January 2022. The 49 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor September 18, 2025

September 2025: **Summary:** We have mitigated an issue where some customers experienced login issues to Google services. **Description:** Between 07:22 and 08:30 PDT, customers experienced login issues to Google services. Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services. We are closely monitoring the environment for stability. We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some customers experienced login issues to Google services. **Workaround:** None at this time.

Detected Sep 18, 2025 12:03 PM EDT · Resolved Sep 18, 2025 12:55 PM EDT · Duration about 1 hour
Minor September 11, 2025

September 2025: **Summary:** We are experiencing an issue with NotebookLM **Description:** We are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT. Mitigation work is currently underway by our engineering team. We do not have a full mitigation ETA at this time. We will provide an update by Thursday, 2025-09-11 15:00 PDT with current details. **Symptoms:** NotebookLM users may see failures to generate: - Audio Overviews - Video Overviews - Reports - Flashcards - Quizzes Features launched earlier this week have been rolled back for now. (Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/) Any previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work **Workaround:** None at this time.

Detected Sep 11, 2025 4:46 PM EDT · Resolved Sep 11, 2025 10:59 PM EDT · Duration about 6 hours
Minor September 4, 2025

September 2025: We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Google Workspace services may not load for impacted users. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.

Detected Sep 4, 2025 5:21 AM EDT · Resolved Sep 4, 2025 5:37 AM EDT · Duration 17 minutes
Minor August 27, 2025

August 2025: Some ChromeOS customers experiencing issues signing on. **Description:** We are experiencing an issue with ChromeOS M-139. Our engineering team continues to investigate the issue. We will provide more information by Wednesday, 2025-08-27 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Symptoms:** Authentication failures are occurring on ChromeOS M-139, affecting Single Sign-On (SSO) with educational partners Clever and Classlink. The issue is also causing 2-Step Verification (2SV) to fail for some users. **Workarounds:** There are 2 workarounds and you can follow one of them. 1. Rollback to the previous version M138. Detailed instructions https://support.google.com/chrome/a/answer/12569990. OR 2. Change LoginAuthenticationBehavior (https://chromeenterprise.google/policies/#LoginAuthenticationBehavior) to "Authentication via the default GAIA flow"

Detected Aug 27, 2025 3:14 PM EDT · Resolved Aug 28, 2025 5:34 PM EDT · Duration 1 day
Minor August 25, 2025

August 2025: **Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings **Workaround** None at this time.

Detected Aug 25, 2025 6:23 PM EDT · Resolved Aug 25, 2025 6:51 PM EDT · Duration 28 minutes