Google Workspace Outage History

Google Workspace experienced a service disruption affecting multiple core products including Gmail, Google Calendar, Google Chat, Google Docs, Google Drive, Google Meet, and Google Voice starting on May 30, 2026 at 20:28 PDT. Users encountered application loading issues, intermittent high latency, and errors while using these services. The incident was resolved after 13 minutes with Google's engineering team investigating and addressing the underlying issue.

Gmail users experienced delayed delivery of messages sent from bank.in domains starting on May 21, 2026. The issue affected Gmail service and lasted 36 minutes before being resolved by the engineering team.

NotebookLM experienced an issue where premium account tiers (Ultra & Pro) were incorrectly downgraded to free tier status due to a recent software update. Users encountered reduced resource limits, restricted source counts per notebook, and loss of premium features like advanced sharing and analytics, with only basic functionality remaining available. The engineering team identified the root cause and worked on a mitigation plan over the 3.6-hour incident duration.

Gmail Android users experienced authentication and sync failures when accessing Microsoft Exchange Online accounts for approximately 160 hours starting May 6, 2026. The issue prevented users from logging in and syncing their Exchange accounts through the Gmail Android app. Google resolved the problem by releasing Gmail Android app version 2026.05.11 with a fix, requiring affected users to update their app from the Google Play Store.

Google Workspace's Gemini service experienced elevated error rates for 49.5 hours, causing users to encounter "Something went wrong(13)" error messages during conversations. The engineering team conducted ongoing mitigation work and investigation throughout the incident. The incident status remained as ongoing investigation with no available workaround for affected users.

Google Workspace experienced a Classroom service disruption lasting 1.9 hours, beginning at 11:30 PDT on April 29, 2026, where users encountered issues accessing the platform. The engineering team identified the root cause and deployed a fix that resolved the issue for most users, though a small subset continued experiencing errors requiring additional remediation. The incident was classified as minor severity with full resolution expected by 14:00 PDT the same day.

Google Workspace experienced an AppSheet service disruption lasting 1.5 hours starting at 00:30 PDT on April 28, 2026. Users encountered slow loading times and internal server errors when accessing AppSheet applications. The engineering team implemented a fix and confirmed that latency and error rates returned to normal levels through system telemetry monitoring.

Google Workspace users using Google IdP experienced a 5.1-hour outage where they could not sign into their accounts using security keys and hardware-based passkeys, affecting the Admin Console. A workaround was provided requiring administrators to revoke affected keys, generate verification codes for users to sign in with backup codes, and then re-enroll the security keys.

Google Workspace Admin Console experienced an authentication issue where users with security keys and hardware-based passkeys as their 2FA method were unable to sign into their accounts. The incident affected Dasher users using Google as their identity provider, preventing normal login workflows. A workaround was provided requiring administrators to revoke affected keys, generate verification codes for users to sign in, and then have users re-enroll their security keys.

AppSheet customers were experiencing incorrect redirections to asia-southeast.appsheet.com instead of their intended application URLs, resulting in "Not Found" or 403 errors when trying to access their apps. The issue was caused by a recent change that engineers identified and reverted. The incident lasted 1.1 hours with full service recovery expected within an hour of identification.