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Outage in Gorilla Experiment Builder

Disruption to Content loading

Resolved Minor
September 02, 2024 - Started over 1 year ago - Lasted less than a minute
Official incident page

Incident Report

A service outage on Azure resulted in task assets distributed via an Azure CDN (Content Delivery network) being unavailable. For Task Builder 1 and Questionnaire Builder 1 this will have resulted in some stimuli failing to load. For Task Builder 2, Questionnaire Builder 2, Shop Builder and Game Builder, this will have resulted in participants receiving an error message "No-Mani-1" on initial task load. While the service issue appears to have been resolved, we'll continue to investigate and identify any routes for mitigating similar issues in the future (especially as this is the second time in as many months that the Azure CDN has experienced difficulties!)

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/02/2024 11:16AM

A service outage on Azure resulted in task assets distributed via an Azure CDN (Content Delivery network) being unavailable. For Task Builder 1 and Questionnaire Builder 1 this will have resulted in some stimuli failing to load. For Task Builder 2, Questionnaire Builder 2, Shop Builder and Game Builder, this will have resulted in participants receiving an error message "No-Mani-1" on initial task load.
While the service issue appears to have been resolved, we'll continue to investigate and identify any routes for mitigating similar issues in the future (especially as this is the second time in as many months that the Azure CDN has experienced difficulties!)

Latest Gorilla Experiment Builder outages

Azure outage - 4 months ago
Disruption to content loading - over 1 year ago
Gorilla Platform unresponsive - over 2 years ago
Unscheduled downtime - over 4 years ago
Service disruption - over 4 years ago

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