Outage in GoTab

Support chat unavailable

Resolved Major

February 17, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

GoTab's online support chat is currently experiencing an outage due to a hosting platform issue upstream. We are working with the service provider to restore service as quickly as possible. In the meantime, for support requests, please call or text our support hotline at +1-703-552-4690.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/18/2026 03:01AM

Our service provider has restored connectivity and GoChat is operational. We apologize for the unexpected interruption. If you experience any lingering issues, please reach out to our support hotline at +1-703-552-4690.

IDENTIFIED 2 months ago - at 02/18/2026 02:39AM

We are beginning to see a gradual restoration of service from our upstream partner. GoChat is re-enabled on the Manager Dashboard.

INVESTIGATING 2 months ago - at 02/18/2026 02:02AM

GoTab's online support chat is currently experiencing an outage due to a hosting platform issue upstream.
We are working with the service provider to restore service as quickly as possible.
In the meantime, for support requests, please call or text our support hotline at +1-703-552-4690.

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