Outage in GoTab
Support chat unavailable
Resolved MajorIncident Report
GoTab's online support chat is currently experiencing an outage due to a hosting platform issue upstream.
We are working with the service provider to restore service as quickly as possible.
In the meantime, for support requests, please call or text our support hotline at +1-703-552-4690.
Need to monitor GoTab outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 02/18/2026 03:01AM
Our service provider has restored connectivity and GoChat is operational. We apologize for the unexpected interruption. If you experience any lingering issues, please reach out to our support hotline at +1-703-552-4690.
IDENTIFIED
21 days ago - at 02/18/2026 02:39AM
We are beginning to see a gradual restoration of service from our upstream partner. GoChat is re-enabled on the Manager Dashboard.
INVESTIGATING
21 days ago - at 02/18/2026 02:02AM
GoTab's online support chat is currently experiencing an outage due to a hosting platform issue upstream.
We are working with the service provider to restore service as quickly as possible.
In the meantime, for support requests, please call or text our support hotline at +1-703-552-4690.
Latest GoTab outages
Tap to Pay Payment Failures - 4 days ago
System Latency - 12 days ago
System outage - 4 months ago
Chat Platform Outage - 5 months ago
Text Notifications - 6 months ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
