Outage in GoTo
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
Resolved MajorIncident Report
Summary AI Generated
GoTo Webinar, GoTo Training, and GoTo Meeting experienced issues preventing users from starting sessions for approximately 2.8 hours. The incident affected all three services simultaneously, with engineers identifying and deploying mitigating actions to resolve the problem. The issue was fully resolved with all systems returning to 100% operational status.
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 03/18/2026 06:19PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
MONITORING
about 17 hours ago - at 03/18/2026 04:04PM
Our engineers have corrected the issue and we are monitoring recovery across all services which were affected.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
about 17 hours ago - at 03/18/2026 03:58PM
We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed.
We will provide another update shortly.
IDENTIFIED
about 18 hours ago - at 03/18/2026 03:51PM
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
about 18 hours ago - at 03/18/2026 03:37PM
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.
Our engineers are working to identify the issue and will provide another update shortly.
Latest GoTo outages
GoTo Contact Center – Call queue distribution issues - 20 days ago
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Pro and Central - Outlook and Microsoft 365 - about 2 months ago
Email delivery issues - about 2 months ago
GoTo Connect - inbound/outbound call failure in livephx - about 2 months ago
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